Return & Refund Policy

We want you to be completely satisfied with your BeamGear purchase. If something is not right, we are here to help.

Return Period

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Eligibility

To be eligible for a return, your item must meet the following conditions:

•        In the same condition you received it — unused, undamaged, and with all original accessories

•        In its original packaging, with any tags or labels still attached

•        Accompanied by your receipt or proof of purchase

How to Start a Return

To start a return, contact us at beamgear.help@gmail.com with your order number and a brief description of the issue. Photos are helpful if the item arrived damaged or defective.

If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns must be sent to the following address:

[INSERT RETURN ADDRESS]

Damages and Issues

Please inspect your order as soon as it arrives. If the item is defective, damaged, or you received the wrong product, contact us immediately at beamgear.help@gmail.com so we can evaluate the issue and make it right.

Non-Returnable Items

The following cannot be returned:

•        Items that have been damaged through misuse, disassembly, or unauthorized modification

•        Items returned without their original packaging or accessories

•        Final sale or clearance items

•        Gift cards

If you are unsure whether your item qualifies, please get in touch before sending anything back.

Exchanges

The fastest way to get the model you want is to return the item you have. Once your return is approved, place a separate order for the replacement.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification. The item must be in the same condition you received it — unused, in its original packaging, with tags attached — and you will need your receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund was approved. If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank or credit card company may need additional time to process and post the refund to your account.

If more than 15 business days have passed since we approved your return and you have not received your refund, contact us at beamgear.help@gmail.com.

Contact Us

For any questions about returns or refunds, email us at beamgear.help@gmail.com. We respond to all inquiries within 24 hours.